The Merino Heritage Turtleneck Sweater brings a refined, elevated layer to your cold-weather wardrobe, crafted from ultra-fine merino wool that feels soft against the skin. The fibres naturally regulate temperature, while ribbed trims at the cuffs and hem help maintain their shape wear after wear. The close, classic fit layers cleanly under a coat, making this versatile turtleneck an effortless choice for both the office and the weekend.
DESIGN & DETAILS
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100% ultra-fine merino wool for a soft, breathable feel
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Turtleneck design for extra warmth and a polished look
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Long sleeves for comfortable coverage on colder days
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Ribbed trims at the cuffs and hem for lasting shape
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Classic fit that layers easily under a coat or jacket
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Naturally temperature-regulating merino fibres
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Pairs effortlessly with tailored trousers or denim
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Available in three colours for added choice
SPECIFICATIONS
•Material: 100% ultra-fine merino wool
•Fit: Classic fit
•Neckline: Turtleneck
•Sleeves: Long sleeves
•Finish: Ribbed trims
•Care: Machine wash cold, inside out, on a gentle cycle; wash similar colours together
•Care: Do not bleach
•Care: Dry flat and reshape while still damp; iron on low on the reverse side
•Available sizes: XXS, XS, S, M, L, XL, XXL
Free premium shipping
We ship throughout Canada with tracked shipping. Shipping is always free: no minimum order and no hidden costs. Take advantage of it now!
30-day money-back guarantee
Not completely happy with your order? Return it within 30 days and get your money back. Read our refund policy for all the details.
BELOW YOU'LL FIND ANSWERS TO THE MOST COMMON QUESTIONS ABOUT Kytali, OUR CLOTHING AND OUR SERVICE. NEED SOMETHING ELSE? OUR CUSTOMER SUPPORT TEAM IS ALWAYS HAPPY TO HELP.
Frequently asked questions
1. Do you deliver across Canada?
Yes — we ship to every province and territory in Canada, including remote areas. Just enter your postal code at checkout.
2. How long does delivery take?
Orders are prepared within 1–2 working days and typically arrive within 8–12 working days. You'll receive a tracking link by email as soon as your parcel leaves our warehouse.
3. Do you offer free delivery?
Yes — delivery is free on every Canadian order, with no minimum spend. The price you see is the price you pay.
4. Can I return an item if I change my mind?
Of course. You have 30 days from delivery to return your item free of charge, in its original condition and packaging, with tags attached. Just get in touch and we'll walk you through it.
5. How long does a refund take?
Once your return arrives and passes inspection, your refund is processed within 10 days. Depending on your bank, it can take a few extra days to show on your statement.
6. What if my item arrives damaged?
Send us a photo within 48 hours of delivery and we'll arrange a free replacement or a full refund — whichever you prefer. There's no need to send the damaged item back first.
7. Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, and UnionPay, as well as Shop Pay, Apple Pay, Google Pay, and Klarna. Every method is processed securely at checkout.
8. Is my payment information safe?
Absolutely. All transactions run over an encrypted SSL connection and are handled by certified payment providers. We never see or store your card details
9. How can I reach customer service?
Email us at info@kytali.com or use the contact form on our site. We reply to every message within 24 hours on working days.
